Your Privacy Is Our Responsibility

Introduction

Welcome to the 77dk Privacy Policy. This document is an important legal agreement between you and us, providing detailed information about how your personal data is collected, used, stored, and protected.

By using our platform, you will be considered to have given your consent to the terms of this privacy policy. We are always committed to protecting your information and use modern security technology to safeguard your privacy.

1 Information We Collect

77dk collects various types of information in order to operate a safe and reliable platform. Below is a detailed description of the types of information we collect:

1.1 Registration and Account Information

• Full name (as per National ID card)
• Date of birth (for age verification — for users aged 21 and above only)
• Email address and mobile number
• Password (stored in encrypted form)
• Preferred currency (Bangladeshi Taka / BDT)

1.2 Identity Verification Information (KYC)

• Copy of National ID card (NID) or passport
• Proof of address
• Photo or selfie (if required)

This information is collected solely to verify your identity and to prevent fraud. We never sell this information to third parties.

1.3 Financial Transaction Information

• Deposit and withdrawal amounts and times
• Payment method (bKash, Nagad, Rocket, Upay, or bank transfer)
• Mobile banking number or bank account details (for transactions)

1.4 Technical Information

• IP address and device information
• Browser type and version
• Operating system
• Cookies and session data
• Gaming activity logs on the platform

2 How We Use Your Information

Collected information is used for specific and legitimate purposes. 77dk never uses your information for personal gain without permission.

2.1 Service Delivery and Operations

• Creating and managing your account
• Processing all financial transactions including deposits and withdrawals
• Ensuring smooth operation of gaming services
• Managing bonuses and promotional offers
• Providing customer support

2.2 Security and Fraud Prevention

• Detecting and preventing unauthorized access to accounts
• Complying with anti-money laundering (AML) regulations
• Monitoring and stopping fraudulent activity
• Ensuring age verification (21+ policy)

2.3 Service Improvement

• Analyzing and improving platform performance
• Personalizing your experience
• Identifying and resolving technical issues

2.4 Communications

• Sending important account notifications
• Sending transaction confirmation messages
• Sending promotional information and offers if you have given consent

3 Cookie Policy

The 77dk website uses cookies to function properly. Cookies are small data files stored in your browser that help improve your browsing experience on the platform.

3.1 Essential Cookies

These cookies are essential for the core functions of the website. They are used to maintain login sessions, verify security, and remember your preferences. Without these cookies, the site cannot function properly.

3.2 Analytical Cookies

These cookies help us understand how users interact with the platform. Through these, we improve the quality of our services. This information is collected entirely anonymously.

3.3 Cookie Controls

You can accept or reject cookies at any time through your browser settings. However, disabling certain cookies may prevent some features of the platform from working correctly.

4 Information Sharing and Disclosure

77dk never sells or rents your personal information to third parties. However, information may be shared in the limited circumstances described below:

4.1 Service Provider Partners

We work with certain trusted third-party technology partners who provide payment processing, game software (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe), and security services. These partners receive only the information necessary to perform specific services and are also bound by strict confidentiality agreements.

4.2 Legal Obligations

We will comply with any obligation to disclose information under a court order, government directive, or applicable law. In such disclosures, only the information legally required will be provided.

4.3 Fraud Prevention

If financial fraud or money laundering is suspected, the necessary information may be shared with the relevant authorities. This is essential to protect your interests and those of other users.

5 Data Security Measures

To ensure the security of your information, 77dk uses modern technology and methods. Our security framework is as follows:

5.1 Encryption Technology

All data transmitted on our platform is protected by SSL (Secure Socket Layer) encryption technology. This technology protects your information from unauthorized parties during transmission.

5.2 Server Security

Our servers are housed in secure data centers and are monitored through regular security audits. Access control measures ensure that only authorized personnel can access data.

5.3 Account Security

• Strong password encryption (one-way hashing)
• Suspicious login detection system
• Limits on failed login attempts
• Two-factor authentication option for users

5.4 Limitations

No data transmission over the internet can be guaranteed to be 100% secure. However, we apply the highest standard of security measures to keep your information protected. If a security breach occurs, we will notify you as quickly as possible.

6 Data Retention Period

77dk retains your information only for as long as it is necessary or legally required.

6.1 Active Accounts

All information is retained while your account is active. After account closure, financial transaction records and identity verification information are retained for a specified period in accordance with legal requirements.

6.2 Inactive Accounts

For accounts that have been inactive for a long period, we will contact you. Steps will be taken to reactivate or close the account according to your instructions.

6.3 Data Deletion

After receiving an account closure request and once the legally defined retention period has ended, we will securely delete or anonymize your personal information.

7 Your Rights

You have the following rights over your personal information, and 77dk respects these rights:

7.1 Right to Access

You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your information.

7.2 Right to Correction

If there is any error in your information, you may request a correction. We will ensure the correction is made promptly.

7.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

7.4 Right to Object to Processing

You may object at any time to your information being used for marketing purposes. In such cases, we will remove you from promotional communications.

7.5 Right to Data Portability

You have the right to receive the information you have provided in a common, machine-readable format.

8 Children's Privacy

77dk is a platform exclusively for adults. This service is provided only to users aged 21 and above.

We do not intentionally collect personal information from anyone under the age of 21. If we become aware that a minor's information has entered our system, we will immediately delete that information and close the associated account.

If parents believe that their child has opened an account on our platform, please contact us — we will take prompt action.

9 Third-Party Services

The 77dk platform uses services from various software providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, Microgaming) to operate games. These providers have their own privacy policies.

Recognized mobile financial services such as bKash, Nagad, Rocket, and Upay are used for payment processing. When using these services, your information is also processed under their own privacy policies.

We are not responsible for the privacy practices of these third-party platforms, but we only work with partners who maintain a high standard of data protection.

10 Changes to This Policy

77dk may update this privacy policy from time to time. The policy may be revised if there are changes in technology, law, or our services.

For significant changes, we will provide a clear notice to your registered email address or on the platform. Continuing to use the platform after the changes will mean you have consented to the updated policy.

You can tell how current the policy is by checking the "Last Updated" date at the top of this page.

11 Contact Us

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your rights regarding your data, please contact us. Our team is available 24/7 to assist you.

We will try to respond as quickly as possible after receiving your request. Complex data requests may take a little more time to process, but we will keep you informed of the progress.